Welcome to Essentials for Life (EFL). Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and shop with us.
By using our website, you agree to the practices described below.
1. Information We Collect
When you visit or make a purchase from our store, we may collect the following information:
Personal Information
- Name
- Phone number
- Delivery address
- Email address (if provided)
This information is required to process and deliver your orders.
Order Information
- Products purchased
- Order history
- Payment method (Cash on Delivery or other methods if available)
Technical Information
- IP address
- Browser type
- Device information
- Pages visited on our website
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer service and order updates
- Improve our website, products, and shopping experience
- Prevent fraud and ensure secure transactions
- Send order confirmations and service-related communication
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share necessary information with:
- Delivery partners to ship your order
- Payment service providers for transaction processing
- Service providers that help us operate our website
These parties are only given the information needed to perform their services.
4. Data Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system can be guaranteed 100% secure.
5. Cookies
Our website may use cookies to:
- Improve browsing experience
- Remember user preferences
- Analyze website traffic
You can disable cookies through your browser settings, though some features may not work properly.
6. Your Rights
You have the right to:
- Request access to your personal information
- Ask for corrections if your data is inaccurate
- Request deletion of your data (where legally possible)
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.
9. Consent
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.
